Position:  Field Sales Representative/Account Manager:

Credit Bureau Connection provides software solutions to the automotive, lending, and related industries.  As an authorized reseller for the three major Credit Reporting Agencies, we specialize in credit report and compliance products and solutions.  We are a team of highly motivated people, providing leading edge solutions and a high level of customer service in a dynamic business.

Position Description:

We currently have a career opportunity for a Field Sales Representative/Account Manager.  Our growing organization is in need of a highly motivated, energetic, and dependable person to work out of and/or with our team in our Fresno, CA office. This is a full-time position, but will consider part-time and/or independent agent arrangement as well. The successful candidate must have excellent communication skills, a strong work ethic, be goal oriented, be reliable and dependable, and have a good understanding of sales of technology based products and solutions.

Essential Duties and Responsibilities:

  • Becoming proficient with automotive credit report and compliance software solutions
  • Developing new customer accounts and strategic partnerships
  • Managing and developing existing customer accounts
  • Achieving agreed upon sales targets
  • Providing effective prospect sales presentations via webinars and in-person
  • Working with all departments to ensure the company’s quality and service level objectives are met
  • Effectively manage customer accounts from sales, implementation, training, to follow-up

Skills/Requirements/Qualifications:

  • Strong communication and interpersonal skills
  • High level of energy, persistence, and a strong desire to succeed
  • Ability to quickly learn about our solutions and how they can meet the customer’s needs
  • Previous sales and account management experience is desirable
  • Proven ability to plan, prospect, develop, and maintain profitable business relationships
  • Knowledge of the automotive industry is desirable
  • Knowledge of credit, finance, and/or automotive compliance is a major plus
  • Excellent organizational and time management skills
  • Good understanding of technology, software, and general business software applications
  • Able to listen and suggest solutions to meet customer’s requirements
  • Know how to provide excellent customer service
  • Good driving record and willingness to travel (mostly local)
  • Ability to work independently as well as in a team environment

If you are interested and feel these opportunities are a good match for your qualifications, please apply by submitting your résumé and salary requirements to:

 

Credit Bureau Connection
Attn:  Human Resources
575 E. Locust Ave., Suite 103
Fresno, CA  93720
Fax:  559.226.2256
Email:  hr@creditbureauconnection.com

      

CBC Single Page Flyer

Posted April 7, 2014 By admin

CBC’s single page product flyer.

Click link to download, print, or email.

CBC_2014_Flyer

      

CBC Tri-Fold Brochure

Posted April 7, 2014 By admin

PDF Version – This is open to anyone to download without modification or alteration.

Click the link to view, print, or save. CBC 3 Fold 2 sided brochure 2013_op

      

The Evolution Of The Automotive Sales Industry – Automotive Internet Sales – Car Sales – YouTube.

Definitely worth the time.  Pretty much covers it.

      

Adverse Action Fulfillment Service

Posted November 1, 2013 By compliance wiz

Did you know CBC provides an Adverse Action letter fulfillment service?

Question: What is an Adverse Action letter fulfillment service?

Answer:   CBC will send Adverse Action letters on the dealerships behalf twice a month.

Question: I already have a process in place. What’s the benefit of having CBC send Adverse Action letters for my dealership?

Answer:   CBC’s Adverse Action letter fulfillment service:

  • eliminates the need to have staff members endure the tedious task of sorting through deal jackets to decide who requires a letter.
  • eliminates extra labor costs from staffers taking on he responsibility.
  • eliminates probable human error often due to one set of eyes searching through deal jackets.
  • provides a potentially huge cost savings if based on the top 3 alone.
  • allows you to select the criteria by deal status or credit score.
  • sends Adverse Action letters twice monthly on the 10th and 25th.
  • supplies a monthly summary report of all letters generated and sent.
  • automatically stores an electronic AA letter in the eVault providing a permanent audit trail.
  • requires no contract and no set up fees.
  • requires only a $25  monthly minimum which is easily surpassed after only 20 letters generated.

Consider this: If you are sending Adverse Action notices internally in the required time frame correctly, you are most likely paying $0.46 per stamp plus an envelope, paper, toner/ink, wear and tear on electronic devices, and LABOR, for someone to print, fold, stuff, address, stamp, and send.  Whew!  How much does that cost per piece? What happens if an AA letter gets missed? Fines for Adverse Action letters not sent are $2,000.00 per occurrence.

Let CBC handle your Adverse Action letters and we’ll make sure everything’s handled correctly, timely, and compliant allowing your staff to focus on sales, F&I, and office management all for only $1.25 per notice.

Go to CBC’s website.

Fill out the attached form to get started now.

Our Commitment to Privacy
All information stored in our database is secure and is strictly confidential. Your information is only used to fulfill your request. For further details, please refer to our Privacy Policy.

Acknowledgement and Consent
By clicking the “Submit” button and providing an electronic signature below, you certify that all of the statements in this form are true and made for the purpose of providing mailing services on your behalf , and you are confirming you have read and understand the Privacy Policy and the Electronic Disclosure, and you are authorizing this dealership under all applicable federal and state laws.

      

Josh has been an integral part of CBC for over 5 years and is moving on to take on an even bigger role at eBay. We wish Josh the best of luck and he will be greatly missed.

Congratulations Josh!

Congratulations Josh!

      

CBC is hiring a Web Developer Analyst

Posted May 14, 2013 By admin

CBC logo

 

 

 

 

 

Position:  Web Developer/Analyst:

 

Credit Bureau Connection provides software solutions to the automotive, lending, and related industries.  As an authorized reseller for the three major Credit Reporting Agencies, we specialize in credit report and compliance products and solutions.  We are a team of motivated people, providing leading edge solutions and a high level of customer service in a dynamic business.

 

Position Description:

We currently have a career opportunity for a Web Developer/Analyst.  Our growing organization is in need of a highly motivated and dependable web-based application programmer for our Fresno office. This is a full-time position, but will consider part-time and/or contract arrangement as well. The successful candidate must have excellent communication skills, a strong work ethic, be reliable and dependable, and have a strong understanding of web-based development languages and processes.

 

Job Summary:

This position is responsible for analyzing requirements, designing and developing applications and modules to enhance and maintain various web applications used in our vertical market applications supporting the credit report and compliance industry.  Strong user interface design and development skills along with an understanding of database structure and access techniques are critical components of a successful candidate’s skill set.  The primary duties will be working as part of a small team of developers writing web application programs with accountability to our end-users and industry partners. Responsibilities include: coding, testing, documenting, and delivering features with cross-browser compatibility, accessibility and search engine optimization.  We maintain a loose agile development environment utilizing methods like peer code reviews, pair programming, continuous deployment & integration, etc, along with participation in scoping, detailed design, effort estimation, coding, testing, debugging, code reviews, maintenance and support, as well as pro-actively looking for ways to improve our products and solutions

 

Skills/Requirements/Qualifications:

  • Minimum 2 years experience in web based application development
  • Self-motivated with strong problem solving, analytical, and object-oriented programming skills
  • Ability to apply logical thinking skills with good communications skills
  • Ability to work independently as well as in a team environment
  • Ability to write high-performance, reusable code for UI components
  • Expertise in writing elegant and cross-browser HTML/CSS/JavaScript with an attention to detail, scalability, performance, and maintainability
  • Proficient using PHP, DOM, API, AJAX
  • Proficient with JavaScript and familiarity with JavaScript libraries such as jQuery
  • Front-end debugging experience using tools like Firebug/Chrome dev tools
  • Understanding of MySQL and SQL query language for database access
  • Working knowledge of Internet technologies, including XML, JSON, DHTML, etc.
  • Aware of but not reliant on Object Oriented JavaScript Frameworks
  • Experience with Java and Flash development a plus
  • Experience with Adobe products and PDF technologies a plus
  • Experience with Linux system and network admin a plus

 

If you are interested and feel these opportunities are a good match for your qualifications, please submit your resume and salary requirements to:

 

Credit Bureau Connection
Attn:  Human Resources

575 E. Locust Ave., Suite 103

Fresno, CA  93720

Fax:  559.226.2256
Email:  hr@creditbureauconnection.com

      

Who’s responsible for keeping automotive, RV, motorcycle, and motorsports dealerships compliant with Federal laws? Is it the owner of the automotive dealership and its staff or the compliance solution provider supplying the compliance tools?

Journalist Margret Colombo and students from a local community college did a story on federal regulations of U.S. Auto Dealers and asked local automotive compliance expert Jeff VanOrnam to shed some light on this confusing and growing problem.

Compliance Expert Jeff VanOrnam

Compliance Expert Jeff VanOrnam

VanOrnam, a 25 year veteran of the automotive industry and a current compliance regulations director at Fresno, CA based credit report and compliance solution provider CBC, took on the task to clear up the debate. VanOrnam begins by saying, “The short answer is obviously the dealer principal. The dealer and the staff handling sensitive data are ultimately responsible for protecting the identity of every consumer personal data is collected from and give all the required documents. The dealership is also responsible for maintaining an ITPP or Identity Theft Protection Program with a current and relevant personnel managing the program. Proper records are also required and readily available in the event a legal dispute, discrepancy, or federal audit some for up to 10 years”.

So they asked Jeff why so many dealers are out of compliance and clueless when the fines for non-compliance and violations are high enough to put them out of business? He answered, “In speaking with hundreds of Dealer Principles, GM’s, Finance Directors and actual Compliance Officers over the last 5 years, most told me they were told they ARE in compliance.  It turns out the majority of them [dealers] are under the impression their compliance solution provider makes sure they are compliant with FTC, ECOA, FCRA, GLB, Patriot Act, Dodd-Frank, and other federal regulations.”

“That, VanOrnam says, is the biggest problem in the industry today. Most dealer groups and multi roof top franchises have paid thousands of dollars up front and hundreds to thousands more every month to be in compliance, however, single roof top franchise dealers and most used vehicle dealers assume because they pay big bucks each month means they are protected. In fact, it’s safe to estimate over 50% of vehicle dealers are unaware of what rules apply to them and who carries the overall burden.”

Simply put… Every US vehicle sales dealer is mandated by federal regulations to follow the same set of guidelines.

We asked if there was anything out there to help dealers know what questions to ask before picking a compliance solution provider and the answer is yes.  Jeff VanOrnam manages a blog that lists the most important things to know and ask before signing a contract with ANY credit report and compliance solution provider.

The expressed and written information are the opinions of author and are not meant to be used or assumed to be standard practice. Please consult legal counsel before rendering any conclusions.

 

 

      

Proper Disclosure Compliance Checkup:

  • Print a credit application from your DMS and review the documents to make sure the proper disclosures are present. Pay special attention to how the form prints, making sure that items appear in the proper box or on the line. You also need to be sure nothing prints over pre-printed language on the form, and that all disclosures appear on the documents.
  • Confirm that your customer is receiving a Privacy Notice as soon as his or her nonpublic personal information is obtained, whether in person, over the Internet or over the phone.
  • If you are still using the five-paragraph, half-page privacy notice, you are out of compliance.  Make sure you have the 2009 version provided by the Securities and Exchange Commission (SEC) available also from CBC.
  • Before vehicle delivery, preferably before a deal is agreed on, make sure that you are reviewing consumers who finance or lease a vehicle against the Red Flags Identify Theft Program in your policy and/or by CBC, the vendor from which you pull a credit report.
  • Verify that your customer is receiving a Risk Based Pricing Credit Score Disclosure Notice as soon as a credit bureau report is pulled.
  • Make sure your adverse action notification process is delivering notices to consumers within 30 days of accepting a credit application.
  • Validate that customers who purchase a used vehicle are provided a Used Car Buyer’s Guide with the correct, federally provided safe harbor language disclosing the warranty provided as part of the vehicle sale.
  • Check all consumers against the FTC’s OFAC list before you deliver a vehicle. It’s also a good idea to run your list of wholesalers you do business with against the OFAC list on a quarterly basis. Make sure to retain copies of those checks.
  • Make sure to handle state-required disclosures with the same care.
      

CBC Introduces the Zip Code Activity Map

Posted September 19, 2012 By admin

September 14, 2012 – Fresno, CA
Credit Bureau Connection’s latest release introduces a new tool called the Zip Code Activity Map or ZCAM. ZCAM is accessible from the eCredit Complete Reports menu and available to all users utilizing the eCredit software interface. The ZCAM tool utilizes pre-existing applicant and credit report data and creates a user configurable, interactive map (powered by Google Maps), allowing a quick view of where dealership traffic is coming from and average credit scores by zip code. This new reporting tool is available now.ZCAM - Zip Code Activity Map

The staff at CBC takes subscriber suggestions very seriously. Business Development Director, Jeff VanOrnam was recently quoted, “When customers speak, we listen. It really is that simple. It’s that forward thinking mentality that keeps us miles ahead of the competition in the automotive credit report and compliance business.”

The idea for ZCAM was born when a current CBC subscriber requested a simple zip code map telling him where his customers were coming from. He was planning to mail out a flyer advertising an End of Summer Blowout sale and wanted information on where he could best target his marketing. He didn’t have time to do the analysis himself, so he looked into out sourcing the work, but that was too costly.

As a long time subscriber familiar with CBC’s reputation for responsiveness and excellent service, he contacted CBC. After hearing the suggestion, CBC’s CTO, Frank Larsen, replied, “He just might be on to something. We have the relevant data, we have the technology, and we have the expertise”; and CBC’s Zip Code Activity Map was born. Mr. Larsen went on to say, “If it’s beneficial to our subscribers and it is programmatically possible, we will surely consider it.”

At the time of this press release, this unique Google Maps powered zip code activity tool is exclusive to CBC subscribers. Contact Credit Bureau Connection today for more information and to begin taking advantage of this great new feature.